Privacy Policy
Last updated: 6 December 2025
Introduction
Welcome to IdrisCooks ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
1. Personal Information
When you create an account or make a purchase, we may collect:
Name and email address
Payment information (processed securely through Stripe)
Account preferences and settings
2. Usage Information
We automatically collect certain information when you use our services:
IP address and device information
Browser type and version
Pages visited and features used
Time and date of visits
3. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through our cookie consent banner and your browser settings.
How We Use Your Information
We use your information to:
Provide and maintain our services
Process your purchases and send receipts
Send you important updates and notifications
Improve our website and user experience
Respond to your questions and support requests
Detect and prevent fraud or abuse
Comply with legal obligations
Third-Party Services
We use the following third-party services:
Stripe (Payment Processing)
We use Stripe to process payments securely. Stripe may collect and process your payment information according to their own privacy policy. We never store complete credit card details on our servers.
Analytics Services
We may use analytics services to understand how users interact with our website. These services may use cookies and collect anonymous usage data.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
Encryption of data in transit and at rest
Secure authentication systems
Regular security assessments
Limited access to personal data
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Request transfer of your data
Right to Object: Object to processing of your data
Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at support@idriscooks.com
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal data, except where we are required by law to retain certain information.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@idriscooks.com
Response Time: Within 24-48 hours
Your Consent
By using our website and services, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.